Wondering when your order will arrive? Need to change or cancel an order you've placed? You can review and revise orders using your account.
If you can't find the information you need in our Help pages, or you want to leave feedback, you can contact us by sending an e-mail to our eshop customer service team. We'll be happy to assist you.
Note: for security reasons, we can only send a reply to the e-mail address associated with your account. If your e-mail address has changed you should change the e-mail address associated with your account. We cannot provide you with information about another customer's account, even if they are a relative or gift recipient.
If you've tried to contact us in the past but didn't receive a reply, your ISP or e-mail program may be blocking e-mails from eshop Wiltshire. Try consulting your e-mail program's help pages to find out how to change or remove the settings that filter or block e-mails. It may also be worth contacting your Internet Service Provider or System Administrator to ask them why you're not receiving eshop Wiltshire e-mails.
By Post
County Local Studies eshop
Library and Heritage HQ
Bythesea Road
Trowbridge
Wiltshire
BA14 8BS
By Email
By Telephone
01225 713731
By Fax
01225 713715
By Hand
County Hall, Trowbridge
Opening Hours
Monday to Friday 9am to 5pm
